- Refund & Cancellation Policy:
3.1 Any student signed up on the monthly contract class plan that has paid to reserve a seat in the next month class, must notify me within 3 days prior to the first class session at the beginning of the month to receive a full refund for that month. Otherwise, No Refunds – No Exceptions given on any unused class sessions once the class sessions for that month has begun for reserving a seat.
3.2 Requests for session classes refunds must be made 5 business days before the students next class and only 50% off what is left of a package purchased.
If your child is unhappy after the first class, and did not take a free introductory class, you may receive a full refund. There are no refunds after this point unless a student is asked to withdrawn by Gallery 27. In this case, the unused portion of the tuition will be refunded excluding unpaid art supplies and missed or cancelled classes.
In the event the instructor cancels any weekly classes, all classes or credit will be applied for another session.
- Missed Classes
Paid classes pays for a seat in the class, space for artwork, supplies we purchase, staff, and utilities. Even though students may not be here, we are working, providing staff, and lesson planning. We have a waiting list and have to turn people away because of limited space in classes to maintain our student to instructor ratio.
So, if you are going to a miss class, please call, email, text, (stacey@ncgallery27.com, text 704-349-3982, or leave a message at 704-240-9060) and we will arrange a make-up, if possible. Please see Make-up Section. If the month is shortened, due to holiday or other closure, your fees/ or classes will be extended. ***We will extend sessions if we are notified within two weeks of a vacation request, doctor’s visit, or long term medical issue. Please see instructor/administration for information. ***
“No Show” students
We understand that sickness, unexpected situations arise, and emergencies can occur, and it’s not always easy to call ahead and let us know about missed classes. When we don’t hear from the student by the end of class by phone or email, this is considered a “no show”. “No shows” will not be refunded for any reason nor will a chance to make up the missed class. After three consecutive “no shows”, the student will be removed from the roster.
Make – Up Classes
We understand missing class is sometimes unavoidable and we try to be accommodating when students miss a class. Unfortunately our missed class policy applies to all students. When a student misses a class, students may make-up the class in one of our other classes. This class is a make-up class and may not receive the same instruction as their regular class, as not to disrupt the current class’s structure.
Missed/Make-up classes cannot be credited toward account balances nor can they be scheduled during a month in which the tuition is not paid.
There are no makeup classes for “no show(s)”.
Students may make-up the class in one of our other classes provided that space is available. They may not receive the same instruction as their regular class, as not to disrupt the current class’s structure.
Please understand that it is the student’s responsibility to request another class by scheduling ahead with the instructor. Students whose schedule doesn’t allow for make-up classes within the same month, will lose their class payment for that class. Students who miss the scheduled make-up class do so at their own loss and make-up classes can’t be rescheduled.
Late Policy:
Students who arrive late to class will miss out on important steps and may be expected to catch up on their own.
Withdrawal from Class:
Students may request a withdrawal from class during the summer, holidays, vacations, or reasons pertaining to school. Students can request a withdrawal for one month. On the fifth week with no return, we will assume the student is no longer interested in resuming classes and the seat will open up to a new student.
Please let the instructor or know at least 7 days prior to you last class. Please clean your shelf and pick up all art pieces within 10 days. After 10 all personal belongings, supplies, and work becomes the property of Gallery 27.
Gallery 27 reserves the right to withdraw, at any time, any participant whose conduct is deemed detrimental in any way.
Renewal of Classes
Please renew all classes on the last day of you classes to ensure a seat in the class. If we don’t receive a payment then we will take that as an official withdraw. That seat will be offered to the next student on the waiting list or open it to the public.
Students that show up without payment and space is available will be charged a drop-in rate. Students may not attend if there is no room in the class.
Visitors:
Space in the studio is limited, and when a class is FULL, all possible spaces are taken. Therefore, we do not allow visitors to sit in on classes. If your child has a friend interested in taking lessons, and would like to sit in on a class, please ask their parent to call us and arrange a free trial lesson.
Inclement Weather:
Occasionally, our area will experience severe storms, ice, and snow. The studio will follow Lincoln County school closings, and you will be notified by EMAIL or FACEBOOK in case of a closing. Make sure you are on our mailing list!
Classes will not be held on major national holidays.
Classes falling on these days will be made up at the end of the term and will be coordinated between the instructor and each class. Only the administration may cancel classes in case of inclement weather.
Class arrival/departure:
Youth Fine Arts Late Pick-Up Fees
Students should be on time and picked up promptly as the studio may close.
Please do not drop off your child earlier than 10 minutes before the start of the class or pick them before the end of class. If you are picking up child early, please notify the instructor 2-4 hours before class starts. Gallery 27 cannot be responsible for students brought early or picked up late.
No supervision of children provided before or after classes. . Parents who are repeatedly early/late will be charged a babysitting fee of $1 for each minute they are early/late at the discretion of Gallery 27.
We ask parents not to remain in the classroom during class. You may leave or relax in the waiting area in the giftshop.
Policy Changes
The administration reserves the right to alter policies pertaining to courses, fees, and other notices on this website and in our catalog as deemed necessary for the proper functioning of the Art Center.
Code of Conduct
In order to provide students, members, visitors and staff with a safe and supportive educational environment, the Gallery 27 has adopted a Code of Conduct. Gallery 27 reserves the right to refuse to retain any student it determines to be in violation of the Code of Conduct in any course at any time without incurring obligations. Please see Code of Conduct.
Permission to Photograph
The Art Center retains the right to photograph any work or event and reproduce the images at its discretion without incurring obligations. We will not take photos of students without written consent and on file.
Personal Items:
Gallery 27 is not liable for personal injury or loss, theft, or damage of personal property. Any items left by students and not picked up within 10 days become the property of Gallery 27.
Artwork and sketchbooks will ONLY be held for 10 days after a student withdraws on their own or by the Gallery.
Gallery 27 reserves the right to change, withdraw, limit class size, or modify class content, art projects or faculty at any time.
